These Terms and Conditions ("Terms") govern your use of the website thehydroponics.company, operated by The Hydroponics Company, a division of Caruso Consulting Co Ltd ("we", "us", or "our"). By accessing and using this website, you agree to be bound by these Terms.
1. Website Use
Permitted Use
You may use this website for lawful personal and commercial purposes only. You agree not to use this website in any way that violates applicable laws or regulations, infringes the rights of others, or could damage, disable, or impair the website or its operation.
Prohibited Activities
You must not:
- Attempt to gain unauthorised access to our systems or those of third parties linked from this site
- Use automated tools to scrape, crawl, or harvest data from this website without our written consent
- Transmit any harmful, offensive, or disruptive content via this website
- Reproduce, copy, or distribute any content from this website without prior written permission
- Use this website to send unsolicited commercial communications
Intellectual Property
All content on this website, including text, images, graphics, logos, and code, is the property of The Hydroponics Company or its licensors and is protected by applicable intellectual property law. Nothing on this website grants any licence to use our intellectual property without our express written consent.
2. Purchase Terms
This website (thehydroponics.company) is an informational hub that links to country-specific stores. All purchases are made through your local country store. The following general purchase terms apply across our country stores.
Orders and Acceptance
Placing an order through one of our country stores constitutes an offer to purchase the relevant products. We reserve the right to accept or decline any order at our discretion. Order confirmation is sent by email once the order has been accepted and payment has been successfully processed.
Pricing
All prices on our country stores are displayed in the local currency of that store and include applicable taxes where required by local law. We reserve the right to change prices at any time. The price applicable to your order is the price displayed at the time you place the order.
Payment
We accept payment through the methods available at checkout on your country store, which may include major credit and debit cards, PayPal, and other local payment options. All transactions are processed securely. We do not store payment card details on our servers.
Availability
All products are offered subject to availability. In the event that a product becomes unavailable after your order is placed, we will contact you to offer an alternative or a full refund.
3. Product Information
We make every effort to ensure product descriptions, images, and specifications on our stores are accurate. However, we cannot guarantee that descriptions are entirely error-free. Product images are for illustrative purposes and minor variations in appearance may occur.
Hydroponic growing results vary depending on many factors including the plants grown, growing environment, user experience, local water quality, and adherence to our setup guides. Any examples of results shown on this website or in marketing materials are illustrative and not guaranteed for every user.
4. Liability Limitations
Disclaimer of Warranties
This website and its content are provided on an "as is" basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.
Limitation of Liability
To the fullest extent permitted by applicable law, The Hydroponics Company and Caruso Consulting Co Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website or any products purchased through our stores, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from your use of this website shall not exceed the total amount paid by you for the relevant product or service giving rise to the claim.
Links to Third-Party Websites
This website contains links to third-party country store websites and other external resources. We are not responsible for the content, accuracy, or practices of any third-party websites. Links are provided for convenience only and do not imply endorsement.
5. Governing Law
These Terms are governed by and construed in accordance with the laws of Thailand. Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Thailand, without prejudice to any mandatory consumer protection rights you may have in your country of residence.
6. Changes to These Terms
We reserve the right to update these Terms at any time. The date of the most recent revision is shown at the top of this page. Continued use of the website after any changes constitutes your acceptance of the revised Terms.
7. Contact Information
For any questions about these Terms, please contact us:
- Company: The Hydroponics Company — a division of Caruso Consulting Co Ltd
- Address: 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand
- VAT ID: 0765554000332
- Email: [email protected]
- Phone: +66 098 391 3877